Welcome to Shrimpy Advisory! We're here to provide you with the support you need, whether it's resolving an issue, requesting a new feature, or reporting a bug. We value your feedback and are committed to providing excellent support.
This article will guide you on how to reach out to us and get the assistance you require.
Contact Options
We offer multiple channels through which you can contact our support team. Choose the one that suits you best:
1. Chat
On the Shrimpy Advisory dashboard, you'll find a convenient chat option located at the bottom right-hand corner of your screen. Click on it to initiate a chat and discuss any questions, concerns, or issues you have with our knowledgeable support agents.
2. Email
For assistance with your Shrimpy Advisory account, support requests, or bug reports, you can also email us at advisorysupport@shrimpy.io. This method allows you to provide detailed information and attachments if necessary. Rest assured that one of our dedicated Support Agents will respond to your email promptly.
Have questions, comments, or concerns? Feel free to send an email to AdvisorySupport@Shrimpy.io and one of our Support Agents will get back to you as soon as we're able.