Make a deposit into your Shrimpy Advisory account at any time! The newly detected cryptocurrencies will be automatically redistributed into the baskets based on the current strategy allocations.
Before depositing into your account, you may want to link a withdrawal address and wait until our custodian, Gemini, validates the address. This is a requirement from our custodian, Gemini and the validation will take 7 days.
It is worth noting that Gemini is the custody provider for Shrimpy Advisory. This means that all deposits are sent to Gemini. However, there is nothing you must do to facilitate the transfer of cryptocurrencies to Gemini, this is automatic.
How to Deposit Funds
To initiate a deposit, log in to your account and select Deposit.
After entering your 2-FA code, select Credit/ Debit Card.
If you already have a MoonPay account, you can select the Menu icon located in the top right-hand corner to log in.
If you do not have a MoonPay account, enter how much you want to deposit. There is a minimum requirement that will be displayed below the “I want to spend” field.
The summary will show a preview of how much cryptocurrency you will purchase. This quote will update every 10 seconds. Click the Summary to see the fees associated with the transaction. Select “Continue.”
Fill in your email address to check out and then select Continue.
A verification code will be sent to the listed email address. Enter the verification code once you have received it and agree to the Terms of Use and Privacy Policy, and then select Continue.
Fill in your basic details and then select Continue.
Fill in your billing address and then select Continue.
Fill in your card information and then select Continue.
If you enter a debit card, you may be asked to verify a pending transaction amount on your account from MoonPay. Log in to the linked bank account to see the transaction and enter the missing values in the dialog box in Shrimpy Advisory.
Fill in your phone number and then select Continue.
Enter the verification code sent to your phone number and then select Continue.
Enter your social security number and then select Continue.
Please wait while MoonPay verifies your information.
Select the best answer and then select Continue.
Confirm the order is correct and then select Pay.
Confirm the order again.
After completing the security steps, select Submit and the payment will begin processing.
You can wait for the payment to process or you can close the dialog box. If you choose to close the box but later want to check the progress of the deposit, follow these steps: select the deposit option again, choose Debit/Credit, and then click on the menu icon. From there, select trade history to view the pending deposit once more.
Once the newly purchased cryptocurrencies are detected, they will be redistributed based on the current strategy. The account will enter a Trades are Processing state, and you will not be able to make changes to your account until the process is complete.
Have questions, comments, or concerns? Feel free to send an email to AdvisorySupport@Shrimpy.io and one of our Support Agents will get back to you as soon as we're able.
MoonPay support can be reached via the following options:
Help Center
Submit a Request
Email - partner-support@moonpay.com