You can update your withdrawal address at any time. Follow the steps below to ensure a smooth process. We have included screenshots to assist you along the way.
How to Update a Withdrawal Address
Log in and navigate to the Account Info page.
Under Linked Accounts, select “Link Crypto Address.”
You will see a list of available cryptocurrencies. Select the cryptocurrency for which you want to update the withdrawal address. Please note that selecting a cryptocurrency here will replace the previously linked address and initiate a 7-day validation period again.
As Gemini is our custodian, we are limited to the following cryptocurrencies for withdrawal. The following cryptocurrencies are available for withdrawal:
- Bitcoin
- Litecoin
- BitcoinCash
- Zcash
- Tezos
- Solana
- Polkadot
Copy the updated address from your desired wallet or exchange platform. Then, return to the Account Info page and paste the new address into the designated field labeled "Crypto Address." Once you have entered the new address, click on the Save button to proceed.
Upon saving the new address, a pop-up window will appear to confirm the change. The pop-up will also provide you with a new timeline for when the crypto address will be verified.
Congratulations! You have successfully updated the withdrawal address for your desired cryptocurrency. Remember to take note of the new timeline for address verification provided in the confirmation pop-up.
Have questions, comments, or concerns? Feel free to send an email to AdvisorySupport@Shrimpy.io and one of our Support Agents will get back to you as soon as we're able.